Three core systems, and the pieces that support them.

Website with an AI chatbot, an AI phone assistant, and automated lead follow-up: the three that stop customers slipping away. Everything else on this page exists to support them. We only recommend what the audit actually turns up.

Website + AI Chatbot

We build a fast, mobile-friendly site and put an AI assistant on it that actually knows your business. It answers questions about hours, services, and pricing, captures leads, and books appointments around the clock. It only answers from information you give us, and hands off to you for anything it can't answer accurately.

  • Modern, mobile-friendly site that loads fast
  • AI chatbot grounded strictly in your real business info
  • Captures name and contact before the visitor leaves
  • Books appointments or routes to you automatically
  • Analytics and conversion tracking built in
2–4 weeks
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AI Phone Assistant

A phone assistant that picks up when you're under a car, with a customer, or closed for the night. It greets callers, answers common questions, collects booking details, and passes everything back to you, so a missed call stops being a lost customer. It never guesses at pricing; anything it can't answer goes straight to you.

  • Answers calls during busy hours and after close
  • Handles common questions in a natural voice
  • Collects name, number, and reason for the call
  • Books appointments or takes a detailed message
  • Hands off to you rather than guessing
2–4 weeks
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Lead Follow-Up & Re-Engagement

Most leads go cold because nobody followed up on day two. We build the system that handles it: an instant response when someone reaches out, timed follow-ups if they don't book, and re-engagement for past customers due to come back. Every lead lands in one place your whole team can see, with replies and opt-outs tracked automatically.

  • Instant response the moment a lead comes in
  • Timed follow-up sequence if they don't book
  • Re-engagement for past customers due to return
  • Reply and opt-out detection built in
  • Every lead logged to one shared pipeline
1–3 weeks
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Missed-Call Text-Back

When a call goes unanswered, an automatic text goes out within seconds, so the customer hears from you before they dial the next business on the list. It's one of the cheapest, highest-return systems a local business can add.

  • Automatic text within seconds of a missed call
  • Customisable message in your voice
  • Captures the conversation so it doesn't get lost
  • Works alongside the phone assistant
About 1 week
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Review Generation & Response

Reviews are how local businesses get found and trusted. We set up automatic review requests after a job is done, and AI-assisted drafting for responses, especially the tricky negative ones that need a careful, professional reply.

  • Automatic review requests after service
  • AI-assisted response drafting
  • Private feedback capture before public reviews
  • Google Business Profile optimisation
1–2 weeks
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Booking & Scheduling

Let customers book themselves in without a phone tag marathon. We connect online booking directly to your calendar and to your chatbot and phone assistant, so appointments self-schedule and land where you'll actually see them.

  • Online booking connected to your calendar
  • Wired into your chatbot and phone assistant
  • Automatic confirmations and reminders
  • Drop-off and scheduling options
1–2 weeks
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CRM Dashboard & Sales Analytics

Most shops run on a notebook by the phone, a whiteboard in the bay, and four apps nobody agrees on. The CRM dashboard puts it in one place: every lead and customer as a single record with their vehicles and service history, a pipeline you can see from first call to booked job, and a daily list of who is owed a follow-up. The numbers sit on the same screen: where the work came from, what each lead cost, and what actually closed.

  • One customer record with contact details, vehicles, and full service history
  • Pipeline board from first contact through estimate to booked job
  • Today's follow-ups, so nobody has to remember who to chase
  • Lead source tracking and cost per lead by channel
  • Closed revenue attributed back to where it started
  • Fed automatically by the chatbot, phone assistant, and inbox, so nothing is typed twice
  • A monthly report in plain English, not a wall of charts
1–2 weeks
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Unified Inbox

Inquiries arrive across half a dozen apps, and the one on the least-checked channel dies quietly. We bring texts, Messenger, Instagram, and Google messages into a single inbox so nothing gets buried and nothing gets missed.

  • All message channels in one place
  • Nothing buried across separate apps
  • Shared visibility for your whole team
  • Feeds directly into lead follow-up
1–2 weeks
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Backup & Foundations

The groundwork everything else sits on. Automatic backups so a dead computer doesn't erase your customer records, a secured network that separates business from guest WiFi, and business email set up properly for deliverability. Unglamorous, and exactly the stuff that bites businesses that skip it.

  • Automatic, tested data backups
  • Network and WiFi security
  • Business email with proper deliverability (SPF, DKIM, DMARC)
  • Documentation so nothing lives only in one person's head
1–2 weeks
DetailsStart a consultation

Not sure which of these you need?

That's what the audit is for. Thirty minutes, no cost, and a straight answer about what's worth fixing first.

Book a call