All work
Voice AI2026Prototype
Phone Assistant
A working phone assistant that greets callers, answers common questions, and collects booking details before handing off.
The challenge
Small shops miss calls during service hours and after close — and a missed call is usually a customer who dialled the next business on the list.
Voice AIBookingAfter-hours
What we did
- 01
Built the conversation logic against real shop data, not a generic script
- 02
Designed handoff rules so the assistant never guesses at pricing
- 03
Structured for telephony integration via Twilio or Vapi
More work
Auto Repair
Alba Auto Service
Full site rebuild for a family-owned Chicago repair shop, with a live AI assistant handling questions on hours, services, and estimates.
ReadRetail & E-commerce
Follow-Up Engine
Automated re-engagement for leads and past customers — instant response, timed follow-ups, and review requests after service.
Read