All work
Voice AI2026Prototype

Phone Assistant

A working phone assistant that greets callers, answers common questions, and collects booking details before handing off.

The challenge

Small shops miss calls during service hours and after close — and a missed call is usually a customer who dialled the next business on the list.

Voice AIBookingAfter-hours

What we did

  1. 01

    Built the conversation logic against real shop data, not a generic script

  2. 02

    Designed handoff rules so the assistant never guesses at pricing

  3. 03

    Structured for telephony integration via Twilio or Vapi